Privacy Policy

We collect information you provide directly to us through our enquiry forms, email communications, and newsletter subscriptions. This includes your name, email address, phone number, country of residence, travel preferences, and any other details you share when planning your journey with us. We may also collect non-personal information such as browser type, pages visited, and time spent on our website through standard analytics tools. This helps us improve your experience.

We use the information collected to: • Respond to your travel enquiries and create personalised itineraries • Communicate updates about your booking and journey • Send our newsletter and travel inspiration (only with your consent) • Improve our website and services • Meet our legal and regulatory obligations

When you enquire through our website, you will receive a welcome email from Kerry with relevant travel information. If you subscribe to our newsletter, you will receive periodic travel updates, itinerary inspiration, and company news. You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

By subscribing to our newsletter, you consent to receiving marketing communications from Free Spirit Authentic Travel. We will never share your email address with third parties for marketing purposes. You can withdraw consent at any time.

Your personal information is stored securely using industry-standard encryption and security practices. We retain your data for as long as necessary to provide our services and meet legal obligations. We do not sell, rent, or trade your personal information to third parties. Our website is hosted on secure servers. While we take all reasonable precautions, no internet transmission is completely secure, and we cannot guarantee absolute security.

You have the right to: • Access the personal information we hold about you • Request correction of inaccurate information • Request deletion of your personal information • Withdraw consent for marketing communications • Lodge a complaint with the relevant data protection authority To exercise any of these rights, please contact Kerry directly.

We work with trusted third-party suppliers in Sri Lanka including accommodation providers, guide services, and transport operators. We share only the minimum necessary information to facilitate your journey. All suppliers are bound by confidentiality obligations.

Our website uses cookies to improve your browsing experience and understand how visitors use our site. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact Kerry directly: Email: Kerry@freespiritauthentictravel.com WhatsApp: +61 417 787 652 Free Spirit Authentic Travel PO Box 502, North Perth WA 6906, Australia