Legal

Disclaimer

Important information about the nature of our services and content.

Last updated: June 2026

Itinerary Changes

Itineraries are carefully crafted but remain subject to change. Factors including road conditions, local events, seasonal closures, weather, and unforeseen circumstances may require us to adjust the order, duration, or content of planned activities. Where changes are necessary, we will always seek to substitute with an experience of equal quality and spirit. Our local guides are experienced at adapting itineraries on the ground to maximise your experience.

Weather & Seasonal Conditions

Sri Lanka's weather is dynamic. Monsoon seasons, tropical storms, and unexpected rainfall may impact planned outdoor activities, road access, and scenic viewpoints. We design itineraries around seasonal patterns and provide pre-trip guidance on what to expect. However, we cannot guarantee specific weather conditions and cannot accept responsibility for disruption caused by weather events.

Wildlife Experiences

Wildlife encounters in Sri Lanka, including elephants, leopards, blue whales, and sea turtles, are wild and unpredictable by nature. We work with responsible safari and whale-watching operators who operate in compliance with Sri Lankan wildlife regulations. Free Spirit Authentic Travel cannot guarantee specific wildlife sightings during any safari, whale-watching excursion, or nature-based experience. The absence of a specific sighting does not entitle a traveller to a refund or discount.

Accommodation Substitutions

All accommodation featured in itinerary proposals is subject to availability at the time of booking. In rare circumstances, overbooking, maintenance issues, or unforeseen closures may require us to substitute accommodation. Where substitution is necessary, we will provide accommodation of equal or greater standard and will notify you as soon as possible. We will not substitute to a lower standard without your prior agreement.

Travel Information Accuracy

Travel information including visa requirements, entry conditions, health recommendations, currency exchange rates, and local regulations is subject to change without notice. While we provide up-to-date guidance as part of our pre-departure support, we recommend independently verifying critical travel requirements with the official Sri Lankan Department of Immigration and Emigration, the Australian Department of Foreign Affairs and Trade (Smartraveller), and your healthcare provider.

Health & Medical Disclaimer

Free Spirit Authentic Travel does not provide medical advice. Any health information shared is for general guidance only. Travellers with pre-existing medical conditions should consult their treating physician before booking. We strongly recommend visiting a travel health clinic 6–8 weeks before departure to discuss vaccinations, antimalarials, and destination-specific health considerations.

Website Content

While every effort is made to ensure the accuracy of information on this website, Free Spirit Authentic Travel makes no warranties regarding the completeness or accuracy of any content. Pricing, availability, and itinerary details shown on the website are indicative and may differ from your personalised proposal. This website may contain links to third-party websites for convenience. We are not responsible for the content or practices of third-party websites.

Questions?

Kerry is always happy to help.